Vancouver · Lower Mainland · British Columbia
One call group.
Facilities across BC.
The RN is with the resident. The physician may be at home or covering several facilities. Marco connects the after-hours call to your physician on call.
For division-led residential care programs
Your shared number.
Your local coverage.
A shared facility line
Keep a familiar way for the facility RN to reach the call group. Marco takes and confirms the message.
Coverage across facilities
The approved roster determines which physician covers each facility and shift.
A record for review
Review notification attempts and acknowledgement times. These support program review; they do not prove clinical care was delivered.
Beyond BC: the same handoff—a nurse with the resident, a physician somewhere else, a phone call in between—exists in every province and every US nursing home. Wherever a call group shares after-hours coverage, this conversation applies.
Privacy that starts
with BC.
BC private practices are generally governed by PIPA. Public bodies review their obligations under FIPPA. Canadian data residency and a Privacy Impact Assessment belong in the conversation before live resident information is used.
Fax with appropriate safeguards can be an accepted part of a care workflow. Marco’s proposition is the confirmed, tracked handoff—not a claim that existing channels are illegal.
Review privacy and data handlingOne next step
Start with your call group.
Keep your current service.
Walk through your roster, your protocol and one sample RN call. Then decide whether a supervised test alongside your current service makes sense.
Book a walkthrough