On-Call Engine
Marco always knows who is on tonight.
Live schedule, right clinician, tracked acknowledgement — every time the phone rings after hours.
The Live Roster
One schedule, read in real time.
Swap a shift at 9pm. The next call routes correctly at 9:01.
Reads the live roster
Swaps and vacation cover apply the moment they are entered.
Routes by role, not by name
“Alert the on-call surgeon” resolves to tonight's human.
Escalates on silence
No acknowledgement in your window, Marco moves down the ladder.
MonTueWedTonightFriSatSun
21:40
August · On call
M
T
W
T
F
S
S
5
AW
6
LT
7
SM
8
RO
9
AW
10
KA
11
LT
12
RO
13
LT
14
AW
15
SM
16
RO
17
KA
18
LT
Tonight’s ladder
Aug 14
AW
Dr. A. Whitfield
AlertFamily med17:00 – 23:00
LT
Dr. L. Tran
Overnight23:00 – 07:00
SM
Dr. S. Marchetti
Surgical backupSat 08:00
On-call schedule
Who is actually covering the shift, read live on every call.
21:40
Code activation
Team
Stroke
NeurologyStandby
CT / ImagingStandby
LabStandby
PharmacyStandby
ED charge RNStandby
One alert
One tap reaches the entire code team in the same second.
Primary · 90s Secondary · 90s Director

Code Stroke
One tap. Whole team.
Acknowledged in 41 seconds
Secure Communication
PHI never rides on plain text.
Encrypted end to end
PHI never travels over plain SMS.
Read and acknowledge receipts
Silence is visible, not assumed.
Full call context attached
Caller, protocol branch, triage answers, recording — one thread.
Auditable forever
Exportable for QI, accreditation, or legal review.
21:40
Care team · Encrypted
End-to-end encrypted · HIPAA
Marco · 02:41
Chest pain, 61M. Protocol branch 2 — urgent.
Dr. Tran · 02:42
Copy. Calling the patient now.
Marco · 02:42
Callback 604-555-0148. Recording attached.
Secure message…
Encrypted clinical chat
PHI stays inside an encrypted, logged thread — never plain SMS.