The Silent Shift

    Between 5:01pm and 8:59am, your practice is still on call.

    MarcoMed answers every after-hours call — in your voice, on your protocol, in the caller's language.

    We save lives by answering on time.

    Nurse checking a message on her phone at a quiet clinic station in the evening
    Night shift · the call still has to reach someone awake
    One night
    Clinic reception at dusk after the desk closes
    17:00
    The line opens
    Your script activates the moment the desk locks up.
    Physician receiving an after-hours page at night
    22:14
    Urgent call
    Protocol matched. On-call surgeon alerted, then called.
    Clinic manager reviewing the overnight call summary
    07:42
    Morning brief
    6 calls · 2 alerts · 1 escalation · 0 missed.
    On-Call Alerts

    Marco reads your roster. Then alerts the right person.

    1. 1Read the live schedule
    2. 2Alert the on-call clinician
    3. 3Escalate on silence
    21:40
    August · On call
    M
    T
    W
    T
    F
    S
    S
    5
    AW
    6
    LT
    7
    SM
    8
    RO
    9
    AW
    10
    KA
    11
    LT
    12
    RO
    13
    LT
    14
    AW
    15
    SM
    16
    RO
    17
    KA
    18
    LT
    Tonight’s ladder
    Aug 14
    AW
    Dr. A. Whitfield
    Alert
    Family med17:00 – 23:00
    LT
    Dr. L. Tran
    Overnight23:00 – 07:00
    SM
    Dr. S. Marchetti
    Surgical backupSat 08:00
    On-call schedule
    Who is actually covering the shift, read live on every call.
    On-call physician at home answering a late-night clinical page
    The Cost of Silence

    One recovered emergency call a week usually covers the line for the month.

    The Silent Shift ends tonight

    Tonight, the 5:01 call gets a live answer.

    Forty-eight hours of live coverage, run entirely on your own protocol sheet and on-call roster. No card, no contract, no change to how your clinic works.